Unlike many competitors, we offer free estimates upon in-store product selection. Carpet Town does accept customer measurements, however professional measurements insure the most accurate pricing. Please note that Carpet Town, as seen on many HGTV specials, cannot forsee ALL hidden barriers, however a professional measurement does minimize risk. Our salesman or installer will come to the site and assess the area for square footage and any additional foreseeable needs associated with installation. Examples include floor boards, transitions, leveling needs, take up estimates, ect. Estimate times vary between 30 minutes to an hour depending of layout and size of the area. Please contact us for assistance.